School of Community Services

CHC35021: Certificate III in Community Safety Services :

RTO code:45653: CRICOS course code: 03886K

Entry requirements:

There are no entry requirements for this qualification as per training.gov.au.

Australian National Education Institute’s Admission Requirements:

  • Be 18 years or over.
  • Be competent in written and spoken English with an IELTS Score of no less than 5.5 or equivalent language test score.
  • Participate in a suitability interview prior to enrolment and be able to demonstrate an enthusiasm and ability to undertake this qualification, with the recommendation being made by the interviewer to the CEO and/or nominee who will make the final decision.
  • It is also essential for the student to possess basic computer and MS Office skills (Word, Excel, and Power Point).

Course Duration: 28 Weeks

This course runs for 28 weeks fulltime and includes self-directed study, holiday, and assessment time

Qualification Description

This nationally accredited qualification reflects the role of workers in a range of community safety services settings in remote and other communities.

At this level, work takes place under the general direction of others and supervision may be direct or indirect. Workers in community safety services roles contribute to the safety and wellbeing of their communities.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

Completion requirements

  • A Working with Children Check (WWCC).
  • A National Police Check.
  • NDIS Check.
  • Vaccination and health screenings.
  • Any additional evidence your work placement provider requires, such as a first aid certificate

Be Prepared

To be prepared for this course, we recommend that you have:

  • Ideally, a passion and desire to work within community safety services within remote and other communities.
  • The ability to work unsupervised within your scope of practice.
  • Good to excellent computer skills to be able to handle electronic records and documentation.
  • A passion of empowering others and providing the best possible support.
  • Experience working with vulnerable people in difficult situations and circumstances

Important information

This qualification contains content, concepts and scenarios that may be distressing. 
 
Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.

 

Work placement

Work placement provides you with opportunities to respond to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.

During your course you will undertake a mandatory 120 hours of work placement with a suitable industry employer.

ANEI will support you in arranging your work placement.

Assessments

Assessments give you the opportunity to demonstrate what you have learnt and to identify the knowledge or skills that may need further development.

  • Knowledge assessments: short answer, extended response, research tasks, multiple-choice questions, case studies
  • Skills assessments: projects, roleplays.
  • Simulated workplace projects: scenario-based problem solving.
  • Portfolio of work

 

Employment Pathways:

The industry you will be working in is Community Services in Remote and other communities.

You may choose to work in the following roles: safety patrols, outreach services, community liaison, community support workers and support roles or community networking programs in relation to specific initiatives.

Course Structure

Year Intake Dates
2024 8 January 8 April 8 July 7 October
2025 6 January 7 April 7 July 6 October
2026 5 January 7 April 6 July 5 October
2027 4 January 5 April 5 July 4 October
Core Units
BSBXTW301 Work in a team
CHCCSS001 Work effectively in community safety services
CHCDIV001 Work with diverse people
HLTAID011 Provide first Aid
HLTWHS001 Participate in workplace health and safety
Elective Units: ANEI has determined the units below will be offered in the delivery of this program. The selection of units has been based on meeting remote industry needs and confirmation of the availability of ANEI's resources, equipment, and teaching staff, with relevant vocational competence.
CHCCOM005 Communicate and work in health or community services
CHCLEG001 Work legally and ethically
BSBPEF201 Support personal wellbeing in the workplace
CHCMHS001 Work with people with mental health issues
HLTHPS006 Assist clients with medication
CHCCCS031 Provide individualised support
CHCCCS040 Support independence and wellbeing

CHC52021: Diploma of Community Services (Specialising in Case Management and Child, Youth and Family Welfare:

RTO code:45653

Entry requirements:

There are no entry requirements for this qualification as per training.gov.au.

Australian National Education Institute’s Admission Requirements:

  • Be 18 years or over.
  • Be competent in written and spoken English with an IELTS Score of no less than 5.5 or equivalent language test score.
  • Participate in a suitability interview prior to enrolment and be able to demonstrate an enthusiasm and ability to undertake this qualification, with the recommendation being made by the interviewer to the CEO and/or nominee who will make the final decision.
  • It is also essential for the student to possess basic computer and MS Office skills (Word, Excel, and Power Point).

Course Duration: 104 Weeks (2 years)

This course runs for 104 weeks  (2 years) fulltime and includes self-directed study, holiday, and assessment time

Qualification Description

This nationally accredited qualification reflects the role of workers in a range of community safety services settings in remote and other communities.

At this level, work takes place under the general direction of others and supervision may be direct or indirect. Workers in community safety services roles contribute to the safety and wellbeing of their communities.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

Completion requirements

  • A Working with Children Check (WWCC).
  • A National Police Check.
  • NDIS Check.
  • Vaccination and health screenings.
  • Any additional evidence your work placement provider requires, such as a first aid certificate

Be Prepared

To be prepared for this course, we recommend that you have:

  • Ideally, a minimum of 12 months industry experience and the goal to secure a team leader or manager position.
  • A desire to increase your leadership skills in the community service sector.
  • The ability to work unsupervised within your scope of practice.
  • Good to excellent computer skills to be able to handle electronic records and documentation.
  • A passion of empowering others and providing the best possible support.
  • Experience working with vulnerable people in difficult situations and circumstances

Important information

This qualification contains content, concepts and scenarios that may be distressing. 
 
Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.

 

Work placement

Work placement provides you with opportunities to respond to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.

During your course you will undertake a mandatory 200 hours of work placement with a suitable industry employer.

ANEI will support you in arranging your work placement.

Assessments

Assessments give you the opportunity to demonstrate what you have learnt and to identify the knowledge or skills that may need further development.

  • Knowledge assessments: short answer, extended response, research tasks, multiple-choice questions, case studies
  • Skills assessments: projects, roleplays.
  • Simulated workplace projects: scenario-based problem solving.
  • Portfolio of work

 

Employment Pathways

The industry you will be working in is community services.

You may choose to work in the following roles: Senior Youth Worker, Aboriginal Housing Worker, Community Development Worker for Social Housing, Assistant Community Services Worker, Community Work Coordinator, Support Facilitator (Disability), Support Facilitator (Community Services), Community Housing Worker, Assistant Community Worker, Coordinator of Volunteer Work, Team Leader, Family Support Worker, Disability Team Leader, Early Intervention Worker, Community Care Manager, Care Team Leader, Community Access Coordinator, Pastoral Care Counsellor, Youth Housing Support Worker, Housing Manager, Welfare Support Worker, Case Coordinator (Disability), Housing Assistant, Community Recreation Coordinator, Community Housing Resources Worker, Family Services Coordinator, Pastoral Care Worker, Community Worker, Community Services Coordinator, Case Coordinator (Community Services), Aboriginal Neighbourhood House Coordinator and Community Program Coordinator.

Course Structure

Core Units
CHCCCS004Assess co-existing needs.
CHCCCS007Develop and implement service programs.
CHCCCS019Recognise and respond to crisis situations.
CHCCSM013Facilitate and review case management.
CHCDEV005Analyse impacts of sociological factors on people in community work and services
CHCDFV001Recognise and respond appropriately to domestic and family violence.
CHCDIV001Work with diverse people.
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety.
CHCLEG003Manage legal and ethical compliance.
CHCMGT005Facilitate workplace debriefing and support processes.
CHCPRP003Reflect on and improve own professional practice.
HLTWHS003Maintain work health and safety

 

Elective Units Selected for this Training product

Elective Units: Australian National Education Institute has determined that the units below will be offered in the delivery of this program. The selection of units has been based on meeting local industry needs and confirmation of the availability of Australian National Education Institute’s resources, equipment, and teaching staff, with relevant vocational competence.
 Group A – Case Management
CHCCSM009 Facilitate goal-directed planning.
CHCCSM010 Implement case management practice.
CHCCSM012 Coordinate complex case requirements.
CHCCSM014 Provide case management supervision.
 Group C – Child, Youth and Family Welfare
CHCCSM015Undertake case management in a child protection framework.
CHCPRT025Identify and report children and young people at risk.
CHCPRT027Work collaboratively to maintain an environment safe for children and young people
 Group E – General Electives
HLTAID014Provide Advanced First Aid